How we work
We use proven methodologies including SCORM and Prince 2 combined with rigorous procedures to ensure deployments run smoothly and to budget. Rather than applying a one-size fits all approach, our consultants take a broad view, thoroughly analysing your current systems and carefully considering the range of scalable options available to take your business to the next level.
Our approach
Complex projects require stringent processes and procedures to stay on track. Here are some of our key principles that drive the way we work with you.
- Methodology: we know nothing stands still, so we use agile project methodologies to ensure our projects always focus on your highest priorities and can adapt to your changing needs.
- Keeping on track: comprehensive risk assessments and reviews will be conducted by your dedicated project manager at each milestone of the project.
- Product selection: we will look at all the options available including open source products that offer significant out-of-the-box features which are free from the restrictions of commercial of-the-shelf products. Plus, all our deliverables come with documentation, training and support.
- Our people: we only employ people who have a proven track record in delivering similar projects successfully using best practices.
- Stakeholder management: information will be provided to your stakeholders, specifically for your IT risk, compliance and security managers about the project and about Permeances’ privacy and security controls.
Around the clock support
We have established a world class 24/7 helpdesk that provides you with a centralised point for all your enquiries. We use best of breed issue management systems but will always provide a direct phone line to discuss your situation.
Flexible payment options
We are now offering clients the opportunity to pre-purchase blocks of hours for additional ongoing support at a discounted rate across every specialty from web development to application architecture.
